Contact Us

If you have questions or need assistance, please contact your local branch or use the following information:

E-mail
customerservice@community1.com

Please note that e-mail communications are generally not secure. Any information sent via e-mail should be of a non-sensitive and non-confidential nature. When you receive an e-mail from us we will not include confidential information in the response.

Call Center
800-873-1172 or 336-626-8301
8:30 a.m. - 5:30 p.m. Monday-Thursday
8:30 a.m. - 6:00 p.m. Friday

24-Hour Telephone Banking
800-873-1194 or 336-626-4266

24-Hour Debit Card Information 
336-626-4266 or 800-873-1194 

24-Hour Credit Card Information 
800-558-3424 – Personal
866-552-8855 – Business

Mailing Address
Deposits, loan payments and general correspondence may be mailed to your local branch. For loan payments and correspondence ONLY, you may also use the PO Box listed below. Please do NOT mail deposits to the PO Box. To make a deposit remotely, you are encouraged to learn more about our popular and convenient mobile deposit service.

CommunityOne Bank
PO Box 1328
Asheboro, NC 27204

Hours of Operation
CommunityOne branches operate under the following hours:
9:00 a.m.- 5:00 p.m. Monday-Thursday
9:00 a.m.- 6:00 p.m. Friday
Drive-thru hours vary by location.